Annual Report 2023
ANNUAL REPORT 2023
WE ARE
Our Purpose
We brew the Joy of True Togetherness to inspire a better world
Our Values
PASSION
for consumers & customer
COURAGE
to dream & pioneer
CARE
for people & planet
ENJOYMENT
of life
Our Chairman’s Message
Dear Shareholders,
As we reflect on the past year, I am pleased to present the 2023 Annual Report for HEINEKEN Malaysia. Despite the challenges posed by the various economic uncertainties, rising inflation, as well as increasing pressures on cost of living, we have navigated through the challenges with great resilience and I am proud to share that we have emerged stronger together.
Dato’ Sri Idris Jala
Chairman
Group Revenue
(FY2022: RM2.86 billion)
Group Profit Before Tax (PBT)
(FY2022: RM595 million)
Net Cash from Operating Activities
million
Net Assets
million
Net Profit
million
Performance Highlights
People
Total Employees:
527
Employee Engagement Score
4% vs 2022) Performance Enablement Score
1% vs 2022) 
Tiger Sin Chew
Chinese Education
Charity Concert
raised for 8 institutions,
since 1994
HEINEKEN Cares
meals for
communities since 2021
Planet
Absolute Carbon Emissions
in Production (Scope 1 & 2) vs 2018 baseline
Renewable Electricity
since March 2022
improvement in water consumption since 2014
Balanced
of water used in our products in 2023
Zero Waste
to Landfill since 2017
Performance
Group Revenue 8%
(FY2022: RM2.86 billion)
Group Profit Before Tax (PBT) 14%
FY2022: RM595 million)
Contributed
in taxes to the Government
Single Tier Interim Dividend of
per stock unit paid on 10 November 2023
Proposed Single Tier Final Dividend of
per stock unit payable on 25 July 2024
ESG Review
At HEINEKEN Malaysia, we consider responsible business practices essential for a thriving organisation. Therefore, we prioritise fostering an ethical and compliant culture. Our commitments reinforce our dedication to upholding high ethical standards among our directors, officers, employees, and business partners, ensuring the trust of our stakeholders remains resolute.
Our Key Highlights:
ZERO
cases of corruption
ZERO
incidents of customer privacy and data breach
As a responsible brewer, our operations are inherently tied to environmental factors, exposing us to risks associated with climate change and resource scarcity. Challenges such as high energy consumption, water consumption, and effluent management persist within the brewing industry. Recognising this, HEINEKEN Malaysia remains resolute in advancing environmental responsibility standards, where our Brew a Better World strategy will guide us in brewing responsibly for a greener future.
Our Key Highlights:
of Scope 2 emissions offset via subscription to TNB GET programme
reduction in total Scope 1 and Scope 2 emissions in production vs 2018 baseline
Recycled
of waste generated and ZERO waste directed
of waste generated and ZERO waste directed to landfill
to landfill
improvement in water consumption vs 2014 baseline
water balanced via water stewardship projects
As we strive to embody the spirit of “Brewing the Joy of True Togetherness to Inspire a Better World,” our actions are guided by a profound sense of social responsibility. Nurturing a safe, supportive and conducive workplace fosters the development of our team. We cultivate a high-performing workforce that remains inspired by a shared vision. Our dedication to upholding equitable labour standards and human rights is evident in our company-wide policies, such as the HEINEKEN Human Rights Policy and the HEINEKEN Supplier Code. HEINEKEN Malaysia is dedicated to uniting people and acknowledging cherished moments through corporate social responsibility programmes.
Our Key Highlights:
women in Board of Directors
women in Management Team
employees completed Life Saving Commitments training
of training
procurement spend on local suppliers
